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From knowing what we do and why we do it, listing your property on Vrbo and Booking.com, understanding your invoices, booking owner stays and so much more, you will (eventually) find all your answers here. This is a brand new resource for our owners and is very much a work in progress. If there’s something you’ve always wanted to know but it’s not here please let us know and we’ll do our best to add it.
Don’t forget, if we don’t have the answer to your question, please do call us during office hours for assistance.
You’ve signed our terms of service, so what’s next? Here are some helpful articles to assist you during your property’s onboarding.
Onboarding Inventory check lists for owners
Becoming pet friendly could earn you more!
Owner stays - how to book them (info valid until Spring 2026)
Smart lock and installation FAQs
Property insurance for short-term rentals
Provincial license application information
Managing communications with multiple property owners