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From knowing what we do and why we do it, listing your property on Vrbo and Booking.com, understanding your invoices, booking owner stays and so much more, you will (eventually) find all your answers here. This is a brand new resource for our owners and is very much a work in progress. If there’s something you’ve always wanted to know but it’s not here please let us know and we’ll do our best to add it.

Don’t forget, if we don’t have the answer to your question, please do call us during office hours for assistance.

Property setup

You’ve signed our terms of service, so what’s next? Here are some helpful articles to assist you during your property’s onboarding.

Contract FAQs

Onboarding Inventory check lists for owners

Owners with pets

Becoming pet friendly could earn you more!

Owner stay cleaning fees

Smart lock and installation FAQs

Property insurance for short-term rentals

Provincial license application information

Temporary listing photographs

Managing communications with multiple property owners

Additional services price list 2025

Compliance Price List 2025

Compliance information

Staying compliant with local, regional, and provincial regulations is a key part of operating a short-term rental. Licenses, permits, and renewals can feel overwhelming, which is why we’ve built compliance support directly into our management plans. The level of support you receive depends on which plan you choose.