While we wait for the new owner portal to launch (Spring 2026) here’s how you book an owner stay at your property.

1. Email or text your request

To book, modify, or cancel an owner stay, contact us directly at 📧 [email protected]

📝 Please include the following information:

• If you have multiple properties, let us know which one
• Check-in date
• Check-out date
• Who is staying (you, friends, or family)
• If you have a property with more than four bedrooms, let us know which rooms are being used.

2. We manually block the dates and confirm availability for you

We will always reply to your email confirming blocked dates. These dates, along with guest stays, will appear on the web link we provide you to view bookings at your property.

It’s as simple as that to request an owner stay!

ℹ️ View ALL your upcoming bookings: If you haven’t yet requested access to the new reservation webpage for your property, please reach out to us. We’ll send you a live, auto-updating link that shows all new and upcoming bookings, along with a direct link to your calendar on either StayIn.club or Airbnb. These tools are temporary until the new owner portal launches in Spring 2026 but they give you a full and reliable overview of what’s happening at your property. Alongside these links, you have access to your property’s financial information in Clearing. This platform includes a powerful data analysis section that helps you dig deeper into your property’s performance. Clearing logins were issued in July 2024—so if you haven’t logged in yet, now is a great time to start making use of this helpful owner tool.

Since we get lots of questions around owner stays, here’s some useful information.

🔑 Check-in/out, cleaning and laundry for owner stays

👩‍👩‍👧‍👦 Friends or family using the property

❌ Cancelling or changing an owner stay

🛒 Owner amenities

⚠️ Guest bookings take priority

⏰ Last-minute check-in/out requests for owner stays

📅 Extended owner stays (21+ nights)

📩 Copy-and-paste template for easy booking